General Questions

Q: What services do you offer at Yamada Nail Atelier?
A: We specialize in natural nail care, including gel manicures and no-soak pedicures. We focus on long-lasting results with gentle expert care.

Q: Do you offer acrylic or dip powder nails?
A: No, we do not.

Q: Do you take walk-ins?
A: Yes, we do! However, appointments are recommended to ensure each client receives personalized attention. Same-day appointments may be available—please check our online appointment page for detail.

Q: How do I book an appointment?
A: You can book directly through our online appointment page, where you’ll see available dates and services.

Booking & Policies

Q: Can I change or cancel my appointment?
A: Yes, you can modify or cancel your appointment up to 24 hours in advance through our booking system. Cancellations made after this period may be subject to a cancellation fee.

Q: What if I’m late to my appointment?
A: We allow a grace period of 15 minutes for late arrivals, however, your appointment may be shortened. If you arrive after this period, your appointment may be rescheduled or canceled to accommodate other clients. Please plan accordingly.

Q: Can I bring a friend or child to my appointment?
A: Our salon is small so space is limited. To maintain a relaxing atmosphere, we kindly ask that only clients with appointments attend their session.

Q: Do I need to send my nail design before my appointment?
A: Yes! For nail design services, we ask that you send your design choice in advance so we can plan accordingly. Without prior notice, we may not be able to complete your design within your scheduled time.

Services & Nail Care

Q: How long do gel manicures last?
A: Our gel manicures typically last 2-4 weeks, depending on nail health and aftercare. Regular cuticle oil application and wearing gloves for cleaning help extend wear.

Q: What’s the difference between a no-soak pedicure and a traditional pedicure?
A: A no-soak pedicure eliminates soaking, reducing the risk of bacteria and infections while allowing for better product absorption and longer-lasting results.

Aftercare & Maintenance

Q: How do I make my manicure last longer?
A: To keep your nails looking fresh:

• Apply cuticle oil daily

• Avoid using nails as tools

• Wear gloves for cleaning & dishwashing

• Book regular maintenance appointments

Q: What’s the best way to remove gel polish?
A: Never peel off gel polish! This can damage your natural nails. Always opt for professional removal to maintain healthy nails.